Great customer service

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Richard B.
Posts: 650
Joined: 16 Mar 2012, 06:54

Great customer service

Post by Richard B. » 18 Oct 2019, 13:31

Put a small order (as always) into Andy Grubb at the end of August, hadn`t heard anything, but wasn`t worried before we popped out to Spain (October 6th), anyway emailed him this morning as nothing had showed up whilst we were away - he responded PDQ chalked it down to "lost in the mail" and I have just had another mail saying replacement order was in the post.......... How`s that for service :D :D :D
"“Sir with the compliments of my officer, your shooting was excellent – you killed four of our men”!
Un-named Traillieur to an artillery officer at R`Fakah, Morocco, Feb. 29th, 1908

ianrs54
Posts: 52
Joined: 16 Mar 2012, 13:17
Location: Birkenhead
Contact:

Re: Great customer service

Post by ianrs54 » 18 Oct 2019, 13:33

'ad worser !
Any thing bigger than 6 is TOO BIG

Richard B.
Posts: 650
Joined: 16 Mar 2012, 06:54

Re: Great customer service

Post by Richard B. » 19 Oct 2019, 16:47

The replacement package dropped through my door today - WOW, that is amazing service from Andy :D
"“Sir with the compliments of my officer, your shooting was excellent – you killed four of our men”!
Un-named Traillieur to an artillery officer at R`Fakah, Morocco, Feb. 29th, 1908

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