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Great customer service

Posted: 18 Oct 2019, 13:31
by Richard B.
Put a small order (as always) into Andy Grubb at the end of August, hadn`t heard anything, but wasn`t worried before we popped out to Spain (October 6th), anyway emailed him this morning as nothing had showed up whilst we were away - he responded PDQ chalked it down to "lost in the mail" and I have just had another mail saying replacement order was in the post.......... How`s that for service :D :D :D

Re: Great customer service

Posted: 18 Oct 2019, 13:33
by ianrs54
'ad worser !

Re: Great customer service

Posted: 19 Oct 2019, 16:47
by Richard B.
The replacement package dropped through my door today - WOW, that is amazing service from Andy :D